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title: Gold Design Questions
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## Get Started with your build!

We're excited to be working with you.

Please fill in the details to help us get started on your new website!

How can I prepare for my Design call?

There are a few simple ways to prepare for your design call:

- Complete the Design Call Questionnaire provided during signup
- Gather examples of websites or design elements you like
- Confirm your CRM/DMS (PBS, Serti, CDK, Reynolds, etc.)
- Decide whether inventory will be auto-fed or manually uploaded
- Make a list of advertising partners that require inventory feeds (AutoTrader, CarGurus, Kijiji, etc.)

How long does the website build and launch process take?

For custom website builds, we typically aim for a **60-day launch timeline**. This allows time for design, integrations, inventory setup, and approvals.

If you need to launch sooner than 60 days, we can launch your site on a **template-based design** first to get you live quickly, and then complete the **custom build post-launch**. This ensures you’re online without delays while still receiving a fully customized website.

Do you provide ongoing support after launch?

Yes. You will have a direct Account Manager in addition to our support team who are available to assist with:

- Technical questions
- Content updates
- Feed and integration troubleshooting
- Performance optimization

You’ll always have a point of contact if you need help.

How do leads from the website work?

All website leads are sent directly to your preferred email address(es) and CRM for fast follow-up and seamless lead management.

Can we make updates to our website after launch?

Absolutely. You can:

- Make content updates directly through the website dashboard
- Add promotions, banners, content and featured vehicles
- Request design or structural changes from our support team as needed

We’re here to support you long after launch.

Will our website integrate with our CRM and third-party tools?

Yes. Carpages websites support integration with CRMs, DMS platforms, and advertising providers. This ensures:

- Leads are delivered directly to your CRM
- Inventory feeds are accurate and up to date
- Tracking and reporting are properly configured
- Any third-party widgets are installed as needed

Who should be involved in the onboarding process?

We recommend involving:

- A primary dealership contact (manager or owner)
- Marketing or advertising decision-makers
- Anyone responsible for inventory or lead management

This helps speed up approvals and ensures the site reflects your dealership’s goals.

Are there any current campaigns we should be aware of before launch?

Yes. Please let us know about any active or upcoming campaigns (Google Ads, OEM campaigns, third-party marketplaces, special promotions, or landing pages). This allows us to properly configure feeds, redirects, and tracking to avoid any disruption during launch.

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